Official Documents ยท Privacy & Data

Privacy Policy Duit88 โ€“ Our Commitment to Protecting Personal Data You

At duit88, your privacy is more than a legal obligation โ€“ it is our genuine commitment to every member. This document transparently explains how we collect, use, store, and protect your personal information as a Malaysian player.

Updated: 1 January 2026  |  Applicable in Malaysia
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Your Data is Fully Protected
duit88 applies the highest security standards to protect the personal information of all our Malaysian members.
256-bit SSL PDPA Compliant No Data Selling Encrypted Storage KYC Protected Zero Third-Party Ads

How We Protect Your Privacy

Six core data protection principles that duit88 upholds every day, without exception.

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Bank-Grade Encryption

All personal data and transactions on duit88 are protected by 256-bit SSL encryption โ€” the same technology used by Maybank and CIMB Bank Malaysia. No external party can intercept or read your data.

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No Direct Data Sales

Duit88 has never and will never sell, rent, or transfer member personal information to third-party advertisers for marketing purposes. Your data is used solely to operate and improve our services.

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Secure Data Storage

All duit88 member data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring by our IT security team.

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Malaysia PDPA Compliance

Duit88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data that is necessary and ensure every instance of data processing is backed by a solid legal basis.

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Full Transparency

We clearly inform you of what data is collected, why it is collected and who can access it. There are no hidden data collection practices on the duit88 platform.

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Full Control in Your Hands

As a duit88 member, you have the right to access, correct, transfer or request deletion of your personal data at any time through our support channels.

1Introduction

Welcome to the duit88 Privacy Policy. We, the duit88 platform (hereinafter referred to as "we", "duit88" or "the platform"), value the trust you place in us when sharing your personal information. This document transparently explains how we handle your personal data as a member of the duit88 Malaysia platform.

This Privacy Policy applies to all users who access or use the duit88 platform via the website, mobile app, or any other digital channel. By registering for or using duit88 services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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Note: This Privacy Policy should be read together with Terms & Conditions duit88. Both documents together govern your relationship with our platform. In the event of any conflict between the two, this Privacy Policy shall prevail on matters relating to personal data.

2Information We Collect

Duit88 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

2.1 Information You Provide Directly

Type of InformationExamplePurpose of Collection
Identity InformationFull name, date of birth, IC numberKYC Verification
Contact InformationPhone number, email addressAccount communications
Financial InformationBank account number, e-wallet namePayment Processing
PasswordPassword (stored encrypted)Account Security
Supporting DocumentsIC image, verification documentsIdentity verification

2.2 Information Collected Automatically

When you browse or use the duit88 platform, we automatically collect the following technical information:

  • IP address and general location information (state, city)
  • Browser or application type and version used
  • Device operating system (Android, iOS, Windows)
  • Pages visited, time of visit and navigation patterns
  • Game session records and betting activity data
  • Error logs and technical reports for troubleshooting purposes
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Data Minimisation Principle: duit88 only collects information that is genuinely necessary to provide the services you request. We do not collect excessive or irrelevant data beyond the stated purposes.

3How We Use Your Personal Data

Duit88 uses the personal information collected for the following lawful and responsible purposes:

3.1 Platform Operations and Services

  • Creating and managing your duit88 member account
  • Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX
  • Processing winnings withdrawals to your Malaysian bank account
  • Providing access to all games and services on the platform
  • Managing bonus programmes, promotions and VIP Rewards

3.2 Security and Compliance

  • Verifying member identity (KYC) in compliance with anti-money laundering (AML) regulations
  • Detecting and preventing fraud, money laundering and other unlawful activities
  • Complying with applicable reporting requirements and legal obligations
  • Protecting the integrity and security of the duit88 platform

3.3 Service Improvements

  • Analysing usage patterns to improve the duit88 user experience
  • Developing new features based on the needs of Malaysian members
  • Conducting market research (in anonymised data form)
  • Sending important notifications relating to your account and the platform
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Marketing: duit88 may send marketing messages about promotions and new offers via email or app notifications. You can unsubscribe from these marketing communications at any time through your account settings or by contacting our support team.

4Data Sharing and Disclosure

Duit88 takes a highly cautious approach to sharing members' personal data. We only share information in the following limited circumstances:

4.1 Trusted Service Providers

We may share data with third-party service providers who assist us in operating the duit88 platform, including:

  • Payment processors: To facilitate transactions via Touch 'n Go, GrabPay, DuitNow and FPX
  • Game providers: Evolution Gaming, Pragmatic Play and other technology partners
  • Cloud computing services: For secure and scalable data storage
  • Analytics services: To understand platform usage (in the form of aggregated data)

All third-party providers are bound by strict data protection agreements and are only permitted to process your data in accordance with duit88's instructions.

4.2 Legal Requirements

Duit88 may disclose your personal information to Malaysian authorities (such as PDRM, BNM or other regulatory bodies) when required by law or a valid court order.

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Absolute Commitment: Duit88 never sell, rent or trade members' personal data to advertising companies or data brokers. This is a non-negotiable principle in how we handle your privacy.

5Data Storage and Security Measures

5.1 Data Retention Period

Duit88 retains your personal data for as long as your account remains active or as long as necessary to provide our services. Following account closure, we may retain certain records for the period required under Malaysian law (typically 7 years for financial records).

5.2 Technical Security Measures

To protect your data, duit88 has implemented the following security measures:

  • Data in transit encrypted with TLS 1.3 and 256-bit SSL protocols
  • Data at rest encrypted in databases using AES-256
  • Role-based access control (RBAC) for duit88 staff
  • Real-time security monitoring and intrusion detection system (IDS)
  • Regular security audits by independent third parties
  • Cybersecurity training programme for all duit88 staff
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Data Breach Notification: In the event of a data breach affecting your personal information, duit88 is committed to notifying you and the relevant authorities within the timeframe required by law, and to taking appropriate remedial action.

6Your Rights as a Data Subject

As a duit88 member and under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data:

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Right of Access
Requesting access to the personal data duit88 holds about you.
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Right to Rectification
Correcting inaccurate or incomplete data in your records.
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Right to Erasure
Requesting deletion of your data when it is no longer needed or relevant.
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Right to Object
Objecting to data processing for marketing or profiling purposes.
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Right to Portability
Receive your data in a structured, portable format.
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Right to Restriction
Requesting a restriction on data processing during a review or investigation.

To exercise any of the above rights, please contact the duit88 support team via live chat or email at support@duit88.click. We will process your request within 30 business days.

7Cookies and Tracking Technologies

The duit88 platform uses cookies and similar tracking technologies to enhance the user experience. The following are the types of cookies we use:

You can manage cookie settings through your web browser preferences. Please note that disabling essential cookies may restrict your access to certain areas of the duit88 platform.

8Children's Privacy

The duit88 platform is strictly for individuals aged 18 and above. We strictly do not knowingly collect any personal information from children or minors.

If we find that we have collected personal information from someone under the age of 18, we will take immediate steps to delete that information from our systems and close the associated account.

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Parental Responsibility: If you believe that a minor has registered for or is using the duit88 platform, please contact us immediately at support@duit88.click so that we can take appropriate action without delay.

9Links to Third-Party Sites

The duit88 platform may contain links or references to websites of game providers or payment services. Please note that duit88 is not responsible for the privacy practices of those third-party websites.

This Privacy Policy applies solely to the duit88 platform. We encourage you to read the privacy policy of each website you visit separately, especially before sharing any personal information.

10Cross-Border Data Transfers

In the course of its operations, duit88 may transfer your personal data to servers or facilities located outside Malaysia. This may occur in the context of cloud computing services or integrations with international technology providers.

In all such cases, duit88 ensures that:

  • Data transfers are protected by data protection agreements compliant with Malaysia PDPA standards
  • Data recipients maintain security measures equivalent to or exceeding our own standards
  • Data transfers are made solely to support the services you use
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Equivalent Protection: Regardless of where your data is stored, the level of protection provided by duit88 remains consistently high โ€” in line with applicable Malaysia PDPA standards.

11Amendments to the Privacy Policy

Duit88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Members will be notified of any material changes via their registered email or an in-platform notification.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically. Your continued use of the duit88 platform after any changes take effect constitutes your acceptance of the updated policy.

12Contact Us About Privacy

If you have any questions or concerns, or wish to exercise your data rights in relation to the duit88 Privacy Policy, please contact us:

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Live Chat
24 hours a day,
7 days a week
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Email
support@duit88.click
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Response Time
Within
3 business days

For complaints that cannot be resolved directly with us, you may refer to the Department of Personal Data Protection (JPDP) Malaysia โ€” the body responsible for overseeing PDPA compliance in Malaysia.

Trust duit88 with Your Data

Your privacy is fully protected. Create a duit88 account today and enjoy over 500 of Malaysia's best games in a safe, transparent, and responsible environment. A welcome bonus of RM388 awaits!

256-bit SSL
PDPA Compliant
No data sales
24/7 Support
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